Cha-An Hotel Ueno – Family Hotel in Tokyo | From 24394JP¥/Night

75 photos

Book your stay on our website

and save up to 10%

compared to Booking.com!

Key details

About the Hotel

3-12-3 Higashi Ueno Taito-Ku,Tokyo-To, Tokyo, 110-0015

Near Ueno Park

Great

8.7

8.6

/10

Loved by Cha-An Hotel Ueno guests

Spacious rooms

Excellent bathrooms

Free coffee

Quiet location

"Free drinks and little snacks in the lobby area were a lovely touch!"

Stacey from New Zealand

read full review

"The room was big enough for 5 people. I really liked that the shower room, sink and toilet were in separate rooms."

Lyn from United States

read full review

"Location excellent, so close to Ueno station made getting around very handy."

Angela from Australia

read full review

3-star family-friendly hotel in Taito district with separate washroom and toilet facilities

Amenities

The hotel offers a shared kitchen with a microwave, utensils, and a dining area for guest meal preparation. A free vending machine on the ground floor serves hot green tea, miso soup, coffee, and orange juice 24 hours a day. Security is provided through a CCTV system, smoke alarms, and a 24-hour security guard.

Rooms

Each room includes a private bathroom with a separate toilet, bathtub, and shower, plus a hairdryer and free toiletries. Some rooms feature Tempur beds with massage functions, a living room area with tatami, and a TV with Netflix and YouTube. Family rooms provide extra space with bunk beds, futons, and a dining table.

Location

The hotel is a 5-10 minute walk from Ueno Station, with direct Skyliner access to Narita Airport. Nearby attractions include Ueno Onshi Park, the Shitamachi Museum, and Tokyo Disneyland (accessible via train). The quiet neighborhood has a Lawson convenience store on the corner and many local restaurants.

Family-Friendly

Family rooms can accommodate up to six guests, with bunk beds over main beds and futons stored in the tatami area. The shared kitchen and free beverage machine allow families to prepare snacks and drinks at any hour. Parents appreciate the separate toilet and bathroom layout for easier morning routines.

Guest Experience

Guests rating the hotel 8-10 out of 10 highlight the large room sizes for Tokyo, the quiet location, and the comfort of the Tempur beds. The contactless check-in via door codes is managed online, with staff responding to messages within minutes. Reviewers recommend storing luggage at Ueno Station coin lockers before check-in or after check-out.

Highlights

Location: 5-min walk to Ueno Station, direct Narita Skyliner

Rooms: Tempur massage beds & separate toilet/bath/shower

Amenities: Free miso soup & coffee vending machine, shared kitchen

Family: Rooms sleep 6 with bunk beds & tatami area

Check-in: Online door codes, staff responds within minutes

Nearby: Ueno Park, Shitamachi Museum, Tokyo Disneyland

“Here's my take: this 3-star hotel lands well for families especially, with its larger rooms and separate washroom areas, which are a real plus in Tokyo. That it's a short walk to Ueno Station yet set back in a quiet area gives you the best of both worlds. The shared kitchen is a practical touch, saving money on meals while traveling.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Great

8.8/10Review score

View our interactive map

Highlights from guests

Room FeaturesSpacious Surprise

The room size beat expectations! Plenty of space for luggage and family. The raised tatami area was a great bonus.

Kenji from Japan

Review on

BedroomSleep Comfortably

The tempur bed and pillows made for restful sleep. Plus, the futon was super comfy too!

Mei from Singapore

Review on

DiningAlways Available

Free coffee and orange juice available. The communal kitchen and dining area in the lobby were awesome!

Freya from Australia

Review on

Media & EntertainmentFast Connection

The WiFi speed was excellent. My teenager was so happy!

Oliver from United Kingdom

Review on

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Superior Family Room
2 persons
30 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Triple Room Private Bathroom
2 persons
22 sq. feet
1 Double bed
Air conditioning
Bathtub
room details
Family Room Private Bathroom
2 persons
25 sq. feet
1 Double bed
Air conditioning
Bathtub
room details

Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

September 2026 - September 2027

Sun

Mon

Tue

Wed

Thu

Fri

Sat

September 2026

October 2026

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

July 2027

August 2027

Choose dates to see prices

Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Great

8.9/10Review score

General

Non-smoking rooms
Wi-Fi
Paid off-site car park
Safe deposit box
VIP check-in/ -out
No pets allowed
24-hour security
Lift
Vending machines
Smoke detectors
Fire extinguishers

Guest Parking

Shared kitchen
Electric kettle

Room features

Air conditioning
Heating
Dining table

Bathroom

Free toiletries

Self-catering

Shared kitchen
Electric kettle

Media

Flat-screen TV

Cha-An Hotel Ueno Location

3-12-3 Higashi Ueno Taito-Ku,Tokyo-To, Tokyo, 110-0015

Explore Tokyo

Explore Ueno

Senso-ji

25 minutes' walk

Tokyo's oldest temple features iconic architecture and a bustling market area. Ideal for cultural insights and photos.

Ueno Zoo

20 minutes' walk

Japan's oldest zoo hosts over 400 animals. Perfect for family visits and wildlife enthusiasts.

Tokyo National Museum

16 minutes' walk

Housing extensive Asian art collections, this museum offers guided tours and educational programs.

Relaxing in Ueno Park

13 minutes' walk

A serene experience with lakes and paths, perfect for leisurely strolls, picnics, or yoga.

Bike Rentals at Ueno Park

13 minutes' walk

Explore Ueno Park on a rental bike. Enjoy scenic views and an active way to visit nearby attractions.

Chikuryuan Okano

2 minutes' walk

Cozy atmosphere offering traditional Japanese dishes, with a focus on seasonal ingredients.

Aomorimichinokuryori Datedorihigashihokuhan Ueno branch

3 minutes' walk

Local Japanese cuisine highlights seafood and fresh produce. A delightful culinary experience.

Ameya-Yokocho

13 minutes' walk

A vibrant market street bustling with shops and food stalls, perfect for an evening out or family visits.

Ueno Park Theater

13 minutes' walk

Hosts various performances including concerts and cultural shows suitable for all ages.

Tips on navigating the city

City Centre
Tokyo 6 min · 2.1 mi
Airports
Tokyo International (HND) 34 min · 13.8 mi
Narita International (NRT) 97 min · 40.1 mi
Train
Ueno Train Station 6 min · 1700 ft
Keisei Ueno Station 8 min · 2000 ft
Underground
Inaricho 4 min · 1000 ft
Ueno Metro Station 5 min · 1400 ft

Get access to exclusive early booking discounts for your family’s upcoming getaway

Book now and enjoy exclusive rates on your family vacation!

Check Rates

Property information and rules

Check-in

from 16:00-23:59

Check-out

until 10 am

Internet

Wireless internet is available in public areas for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

Japanese

Number of rooms:

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review score

Based on 181 verified reviews

8.6 /10

Great

90 %

Recommend

Breakfast

10.0/10

Cleanliness

8.9/10

Comfort

9.0/10

Facilities

8.9/10

Free WiFi

9.7/10

Location

8.8/10

Paid Wi-Fi

5.0/10

Staff

8.0/10

Value for money

8.6/10

Pros

Comfortable beds

Convenient location

Separate rooms

Cons

Unmanned desk

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

Open reviews

Show more reviews

FAQs

About Cha-An Hotel Ueno

What is the check-in and check-out policy at Cha-An Hotel Ueno?

Check-in is at 16:00 and check-out is by 10:00.

How far is Cha-An Hotel Ueno from Tokyo Haneda Airport?

The hotel is located 21 km from Tokyo Haneda Airport.

What type of amenities are available in the rooms at Cha-An Hotel Ueno?

Rooms are equipped with air conditioning, a flat-screen TV, a desk, a kettle, a fridge, a safety deposit box, and a private bathroom with a bidet.

Is Wi-Fi available at Cha-An Hotel Ueno?

Free Wi-Fi is available throughout the hotel.

Which popular attractions are near Cha-An Hotel Ueno?

Popular points of interest include Ueno Onshi Park (1 km), Tokyo Disneyland® (Disney Resort area) (approximately 20 km), and Shitamachi Museum (1 km).

Are there nearby dining options from Cha-An Hotel Ueno?

Nearby restaurants include Soba Shubo Sobashin (0.5 km), Sanji (0.5 km), and Hard Rock Cafe (0.5 km).

What security features are in place at Cha-An Hotel Ueno?

The hotel includes a security system and CCTV for guest safety.

Does Cha-An Hotel Ueno offer shared kitchen facilities?

Guests have access to shared kitchen facilities for meal preparation.

What language support does the staff at Cha-An Hotel Ueno provide?

The staff is able to assist guests in several languages, including English and Japanese.